Even a replacement laptop has broken... twice... in a month...

You probably won’t believe this…

Just a few weeks ago, with the invent of PS2 classics on PSN I decided that I would be able to extend the website in to three distinct flavors, PSoneClassics.com for PSone classic news, PS2Classics.com, and PlaystationClassics.com with news and articles about Sony gaming products in general, sadly I’ve hit a bit of a hiccup, which can be seen to the right of your screen.

This, the laptop I’ve been running the site off, has committed suicide, long time readers of this blog probably know that I’ve had numerous problems with my laptop(s) coming from Asus. The first of which was repaired by the facility 6 times in 6 months before it was deemed defective, and then replaced with this unit you see to the right. Which was broken on first delivery, and after it being repaired for the first problem, it bricked itself (it won’t even run windows, it just goes to blue-screen) a month  to the day after it was cleared by Asus to be in working order for the second time.

Legal battle

I have asked Asus for a full refund for the price of the laptop (original) because, not only because it was defective, but because they show an inability or unwillingness to repair it, even with replacement units being defective. Each time it was sent to the repair facility it went through Asus quality control. This quality control has since failed 9 times. Meaning that Asus is unable to service their devices, prompting my request for a refund.

I have spoken to the Canadian Consumer protection Agency, and they said if Asus does not comply and issue a refund that small claims court is the best way to move forward, the law stating that consumers are protected from buying defective products, and that they should be “of quality” considering the laptop(s) have broken 9 times, and the warranty “repaired” the units 9 times before, it is evident that these products were not of quality, and it would not be difficult to convince a judge of that fact. I’m not looking for huge damages despite Asus wasting my time with their defective products, just a refund.

Moving Forward

I have ordered a new laptop to be delivered to me from another company, Alienware, so I can keep up with the blog, and with a bit of gaming as well. I had to order this laptop now, before I received a refund due to the fact that I’m leaving on a two month business trip starting on November 15th, at which point I would lose the ability not only to blog for you nice readers out there, but to continue to work, and to communicate with friends and family. It was pricey but I hope it’s worth it.

I’ll try my best to keep everything going, and continue to work on this blog and building the new ones. (At the moment I’m working off my ancient desktop). Thanks a lot for your support, I hope this won’t slow down operations for too long.

Brennan (PSoneclassics guy).